Release Manager (Mumbai)

Job Description

Designation: Release Manager

Experience (years): 8+ yrs

No: of vacancies: 2

Location: Mumbai/Pune (Hybrid), Remote to other Locations

Workdays: Monday to Friday

Work timing: 1pm to 10pm IST

Employment Type: Full time Permanent.

Immediate Joining is preferred

The Opportunity:

We are looking for a Release Manager to own and drive the end-to-end release process for our SaaS platform with multiple product lines. You will be responsible for planning, coordinating, and executing software releases across multiple customers, ensuring minimum disruption and effective communication to customers.

This role requires a blend of technical awareness of software release management, strong organizational skills, and the ability to collaborate across engineering, QA, DevOps, product, Engineering and customer success teams.

What will you do:

Release Planning & Coordination

• Own the release calendar and coordinate release timelines with engineering, product, QA and Devops.
• Serve as the primary point of contact for all release-related communication.
• Ensure effective communication to customers pre and post releases.

Release Execution

• Oversee DevOps team to manage releases through all environments (Dev ? QA ? UAT ? Staging ? Production).
• Ensure deployment processes (CI/CD pipelines, runbooks, rollback strategies) are followed consistently.
• Oversee production deployments, including go/no-go decisions and post-release monitoring.

Tenant-Specific Release Management

• Plan and manage staged rollouts (pilot tenants ? phased rollout ? global release).
• Coordinate feature flags and tenant-specific deployment requirements.
• Ensure clear communication with customer-facing teams on release impact and timelines.

Continuous Improvement

• Track and report release KPIs (deployment frequency, change failure rate, MTTR).
• Drive process improvements to increase release reliability and speed.
• Conduct release retrospectives and implement best practices.

Planning and Organizational

• Plan releases by coordinating with multiple stake-holders.
• Own and track the release plans.

What you will need:

• Have Overall 12+ years of experience
• 8-10 years of experience in Release Management is needed with experience in managing releases of multiple SaaS product lines.
• Familiarity with Devops deployments CI/CD pipelines (Azure DevOps).
• Understanding of deployment strategies (blue-green, canary, rolling).
• Knowledge of monitoring/observability tools (App Insights).
• Comfortable working with engineers to troubleshoot pipeline or release issues.
• Strong knowledge of Agile/Scrum, ITIL change management, and release governance.
• Excellent communication skills, stakeholder management, organizational and project management(monitoring and tracking) skills.
• Experience with multi-tenant SaaS environments, feature flags, and enterprise customer coordination will be an added advantage.

LegalEase is an ISO 27001 certified company.

LegalEase Information Security Role, Responsibilities & Authority of an employee

Roles:

• To ensure that all the information they handle is secure.

Responsibilities

• Responsible to follow all the information security policies, procedures, rules and regulations as stipulated in the manuals.
• Responsible to take immediate action to prevent any undesirable situations and report to the officers.
• Responsible to take part in their assigned role in the event of an emergency situation.

Authority

• To report any security incident or weaknesses, which comes to their knowledge.

Contract Staff

• Responsible to follow the rules and regulations and move within the area specified.
• Responsible to obey the instructions for all the officers and staff regarding the work and in emergency situations.

Responsible to report any undesirable incidents.

Why join LegalEase?

• A work culture that celebrates and encourages diversity;
• A workspace imbued with empathy and purpose;
• We believe in continuous learning. You will walk away acquiring more skills than you had; when you joined us (this is a guarantee on us);
• We value transparency, flexibility and over responsiveness;
• We are constantly striving to improve our employees work-life blend;
• We believe in FUN at work. We take this very seriously and have FUN as one of our core values;