Functional Consultant (Mumbai)

Job Description

Designation: Functional Consultant

Experience (years): 2+ yrs

No: of vacancies: 2

Location: Mumbai/Pune (Hybrid)

Workdays: Monday to Friday

Work timing: 11am – 8pm IST

Employment Type: Full time Permanent.

Immediate Joining is preferred

Legalease’s Legal Technology partner is pioneering the future of legal with their product—the operating system for legal. The product Agentic AI coordinates specialized AI agents across the product’s suite of solutions, including industry-leading Contract Lifecycle Management (CLM), to transform how legal teams work and create value. The product doesn't just automate tasks—it uncovers hidden opportunities and transforms legal knowledge into business advantage. Their platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions. Innovation happens when great people come together to solve business problems. It is a fast-growing team of innovators spread across the globe.

Here, you'll:

• Pioneer the future of legal AI and business transformation

• Make real impact by helping organizations unlock hidden value

• Collaborate with talented colleagues across continents If you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you.

The Opportunity:

You will be responsible for executing the Transformation of projects and service delivery to our customers. The ideal candidate has experience implementing contract management software in a legal vertical. Equally comfortable liaising with C-level clients or their tech teams, assists with pre-release testing and documentation of our application, along with the Transformation and onboarding of our clients.

What your day would look like ?

• Oversee Partner Implementations: Manage and coordinate the complete lifecycle of partner implementations, ensuring timelines and quality standards are met.

• Solution Sign-Off: Validate and approve proposed solutions from partners, ensuring alignment with business and technical requirements before implementation.

• Configuration Review and Approval: Conduct thorough reviews of partner configurations to verify compliance with established guidelines and sign off on final configurations.

• Weekly Status Reviews: Organize and lead weekly review meetings to monitor progress, discuss issues, and outline next steps for partner projects.

• Primary Point of Contact: Serve as the main liaison for partners regarding all CLM solution-related questions, support, and escalations.

• Progress Tracking and Reporting: Track partner project progress and produce regular reports summarizing status, KPIs, and critical issues for stakeholders.

• Issue Resolution Management: Address and resolve implementation challenges promptly, escalating complex problems to internal teams as needed.

• Partner Relationship Management: Build and maintain strong, productive relationships with partners to foster a collaborative working environment.

• Best Practice Guidance: Provide partners with guidance on CLM solution best practices, enhancements, and recommendations for optimization.

• Feedback and Continuous Improvement: Collect and act on partner feedback to refine processes, improve the partner experience, and ensure continuous improvement in implementation practices.

What you will need:

• This position requires a bachelor’s degree or equivalent.
• At least 2-4 years of experience in a similar role.
• Technical or bachelor’s degree required.
• Strong relationship builder and natural problem solver.
• Demonstrated ability to succeed in a fast-paced, dynamic, and high-growth technology environment.
• Solid technical background, with demonstrable understanding of software development and web technologies.
• SaaS experience essential, legal services experience desirable.
• Excellent client-facing skills and focus on customer service.
• High level of motivation, self-starter, excellent at follow-up, team player with ability todeliver within defined timelines.
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end-user personnel in large enterprises.

LegalEase is an ISO 27001 certified company.

LegalEase Information Security Role, Responsibilities & Authority of an employee

Roles:

• To ensure that all the information they handle is secure.

Responsibilities

• Responsible to follow all the information security policies, procedures, rules and regulations as stipulated in the manuals.
• Responsible to take immediate action to prevent any undesirable situations and report to the officers.
• Responsible to take part in their assigned role in the event of an emergency situation.

Authority

• To report any security incident or weaknesses, which comes to their knowledge.

Contract Staff

• Responsible to follow the rules and regulations and move within the area specified.
• Responsible to obey the instructions for all the officers and staff regarding the work and in emergency situations.

Responsible to report any undesirable incidents.

Why join LegalEase?

• A work culture that celebrates and encourages diversity;
• A workspace imbued with empathy and purpose;
• We believe in continuous learning. You will walk away acquiring more skills than you had; when you joined us (this is a guarantee on us);
• We value transparency, flexibility and over responsiveness;
• We are constantly striving to improve our employees work-life blend;
• We believe in FUN at work. We take this very seriously and have FUN as one of our core values;